UK Operations Manager (UK or Portugal)
Role
We are seeking an experienced Operations Manager to oversee the end-to-end importation, distribution, and logistics operations for cannabis products within the UK. This role requires a deep understanding of cannabis supply chain management, regulatory compliance, and the complexities unique to importing and distributing controlled plant-based medicines.
Responsibilities
- Manage the full lifecycle of cannabis imports, ensuring strict compliance with UK regulations, Home Office licenses, MHRA guidance, and international trade laws.
- Coordinate with global suppliers, customs agents, distributors, health authorities, and regulatory bodies to guarantee smooth, compliant import processes.
- Maintain meticulous records of imports, license applications, and required documentation, ensuring timely and accurate reporting to authorities.
- Develop and implement logistics strategies for secure, timely delivery of cannabis products to licensed warehouses and distribution hubs.
- Oversee product registrations, import documentation, and ensure batch traceability in alignment with Good Distribution Practice (GDP) and cannabis-specific protocols.
- Monitor stock levels and manage replenishment cycles to meet dynamic market demands while ensuring product integrity.
- Stay ahead of evolving UK cannabis legislation, compliance requirements, and international trade regulations.
- Conduct internal audits, risk assessments, and implement corrective action plans to maintain 100% compliance.
- Act as the primary liaison with regulatory agencies for all cannabis import and logistics matters.
- Continuously analyze and optimize supply chain processes to improve operational efficiency, reduce costs, and enhance service quality.
- Implement best practices for inventory management, secure transport, and order fulfillment specific to controlled substances.
- Collaborate cross-functionally with procurement, quality assurance, regulatory affairs, and commercial teams to align logistics strategies with broader business objectives.
- Produce comprehensive logistics and import performance reports, delivering actionable insights and operational KPIs to senior management.
- Leverage data analytics for demand forecasting, inventory optimization, and route planning.
Requirements
- Bachelor’s degree in Supply Chain Management, Business Administration, or a related discipline. Equivalent experience also accepted.
- Mandatory experience in highly regulated industry logistics, import/export operations, or pharmaceutical logistics involving controlled substances.
- Proven track record in managing logistics within regulated industries — with a preferred background in the legal cannabis sector.
- Deep understanding of UK customs processes, Home Office import licensing, and MHRA compliance for products, preferably cannabis.
- Excellent negotiation, problem-solving, and communication skills.
- Proficiency in logistics software, inventory management systems, and data analysis tools.
- Strong organizational skills and attention to detail in a highly regulated environment.
- UK or Portugal-Based